At London Centre for Innovation Ltd. (LCI), we’re committed to delivering high-quality educational experiences. We also understand that sometimes plans change, and we want to make our refund process clear and fair.
- 3-Day Cooling-Off Period
You have 3 days from the date of purchase to request a full refund, as long as you have not accessed or started the course materials.
- After the 3-Day Period
If you request a refund after the 3-day window:
- No refund will be issued if you’ve already accessed or started the course.
- In exceptional cases, a partial refund may be considered at LCI’s discretion.
- Course Cancellations by LCI
If LCI cancels a course you have enrolled in:
- You will receive a full refund, or you may choose to transfer to another course.
- How to Request a Refund
To request a refund, please contact us at [email protected] with the following details:
- Your full name
- Course name
- Purchase date
- Reason for the refund request
Refunds are typically processed within 7–10 business days.